The second-hand marketplace Users Voice Displeasure About Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The platform stated the new system was more in line with other platforms.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change to its shipping options due to shopper criticism.
